Frequently Asked Questions
Everything you need to know about ordering research peptides from Quantum Peptides.
Are your products safe for human or animal use?
No. All Quantum Peptides products are sold strictly for laboratory and research purposes only. They are not for human or animal consumption and are not intended for any diagnostic, therapeutic, or clinical use.
Who is eligible to order?
You must be at least 21 years of age and a qualified researcher acquiring these materials for lawful research use. By placing an order, you confirm that you meet these requirements.
Where do you ship, and how long does it take?
We ship across the USA and Canada. Orders placed and paid before 12 PM PST (Monday–Friday, excluding holidays) are processed the same day and ship the following business day. You'll receive tracking by email once your order leaves our facility.
How much is shipping?
Standard shipping is a flat $20 USD to the USA and Canada, and orders over $250 USD ship free. Rates are confirmed at checkout.
What payment methods do you accept?
Our checkout is secure and protected with SSL encryption. The available payment methods, including cryptocurrency, are displayed at checkout.
Do your products come with a Certificate of Analysis (COA)?
Yes. Every lyophilized lot is tested by an independent US laboratory to 99%+ purity by HPLC, and the lot-matched Certificate of Analysis is published on each product page. If you need help reading one, see our guide to
reading a peptide COA, or email
support@qntmbio.com.
Where are your products made?
Manufactured by partners operating under WHO/GMP and ISO 9001:2015 quality systems, and third-party tested in the USA before shipping.
What is your return policy?
Because our products are sensitive research materials, we are unable to accept returns once an order has shipped. However, if your order arrives damaged, incorrect, or incomplete, we'll make it right — see our
Refund & Returns Policy for full details.
Is my information secure?
Yes. Our website uses advanced SSL encryption to keep your personal and payment information private and protected. Orders can be placed 24/7 with complete discretion.
How do I get in touch?
